Make every interaction count

Category Customer Experience

Use Customer Feedback to Grow Your Marketing

Gone are the days where consumers were overwhelmed with force-fed advertising. Today, a more subtle approach is favoured where brands prefer to connect with real-world customers on an experiential level…. Continue Reading →

Running SMS Surveys

When reading data that confirms that more than 50% of the world’s population own mobile phones, then using SMSes to connect and engage with consumers becomes a no-brainer. However, many small businesses are… Continue Reading →

How To Use Surveys For Product Market Fit

Coming up with a unique and interesting product or service idea is easy. Ensuring that it’s going to generate revenue, well, that’s a different story!   If you’re after sustainable growth,… Continue Reading →

How To Keep Your Customer Base Engaged

Engaged customers are your biggest asset. They are the lifeblood of your business and your bread and butter depend on them. If you’ve just come to realise this, there may… Continue Reading →

How To Create A Communication Strategy

When it comes to running a successful business, then communication is key. This especially applies in our day and age where connecting with a customer can speak volumes in markets that are… Continue Reading →

Customer Experience For Small Businesses

f you’re a business owner, then you’ll know that keeping customers happy all the time isn’t an easy feat. Still, it’s certainly worth the effort. In fact, enveloping your supporters… Continue Reading →

Create a Customer Journey Map

We are sure that you, as a business owner or marketer, know the products and services you are advocating inside out. We’re also going to assume that you’re passionate about… Continue Reading →

Whatsapp Marketing:

Make your business personal, connect with your customers and prospects on Whatsapp. The great thing about Whatsapp for business is that like Acquiral is can be used across Sales, Marketing and Support. Let’s… Continue Reading →

What is Omni-channel marketing, sales or support? 

What is Omni-channel marketing, sales or support?  Technology is a part of everyday life and we constantly look for ways in which technology can make things quicker, easier or better. As we… Continue Reading →

Omni-Channel Engagement

Omni-channel engagement: Where do you start?  Omni-channel, Millennials, Gen-Z are buzzwords that you have heard before and hear almost every day in multiple contexts. But in this maze of fast evolving… Continue Reading →

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