Category Customer Experience
Gone are the days where consumers were overwhelmed with force-fed advertising. Today, a more subtle approach is favoured where brands prefer to connect with real-world customers on an experiential level…. Continue Reading →
When reading data that confirms that more than 50% of the world’s population own mobile phones, then using SMSes to connect and engage with consumers becomes a no-brainer. However, many small businesses are… Continue Reading →
Coming up with a unique and interesting product or service idea is easy. Ensuring that it’s going to generate revenue, well, that’s a different story! If you’re after sustainable growth,… Continue Reading →
Engaged customers are your biggest asset. They are the lifeblood of your business and your bread and butter depend on them. If you’ve just come to realise this, there may… Continue Reading →
When it comes to running a successful business, then communication is key. This especially applies in our day and age where connecting with a customer can speak volumes in markets that are… Continue Reading →
f you’re a business owner, then you’ll know that keeping customers happy all the time isn’t an easy feat. Still, it’s certainly worth the effort. In fact, enveloping your supporters… Continue Reading →
We are sure that you, as a business owner or marketer, know the products and services you are advocating inside out. We’re also going to assume that you’re passionate about… Continue Reading →
Make your business personal, connect with your customers and prospects on Whatsapp. The great thing about Whatsapp for business is that like Acquiral is can be used across Sales, Marketing and Support. Let’s… Continue Reading →
What is Omni-channel marketing, sales or support? Technology is a part of everyday life and we constantly look for ways in which technology can make things quicker, easier or better. As we… Continue Reading →
Omni-channel engagement: Where do you start? Omni-channel, Millennials, Gen-Z are buzzwords that you have heard before and hear almost every day in multiple contexts. But in this maze of fast evolving… Continue Reading →